Quick answer: For garden equipment orders, confirm whether units ship assembled, partly assembled or as kits; request carton/crate dimensions, gross weight and protection notes; clarify battery shipping if applicable; and agree unloading scope plus receiving checks against order terms.
Confirm the delivery condition
Ask whether equipment arrives assembled, partly assembled or packed as a kit. Confirm the included accessories and assembly instructions.
Specify packing details
Request carton or crate dimensions, gross weight, quantity per package and the protection proposed for the selected model. Confirm any battery shipping requirements with the shipment plan.
Agree the receiving process
Define unloading responsibilities and delivery scope. On receipt, count packages, record visible damage and follow the notification process agreed in your order terms.
Frequently Asked Questions
What delivery condition should buyers confirm?
Ask whether equipment arrives assembled, partly assembled or packed as a kit, and confirm included accessories and assembly instructions.
Which packing details belong on the order?
Request carton or crate dimensions, gross weight, quantity per package and the protection proposed for the selected model.
What about battery shipping requirements?
Confirm any battery shipping requirements with the shipment plan before dispatch. Battery rules can change packing and carrier options.
How should receiving be handled?
Define unloading responsibilities and delivery scope. On receipt, count packages, record visible damage and follow the notification process in your order terms.
Who can help with Vanfurn packing questions?
Use the contacts on your quotation, or [email protected] / WhatsApp +8618883920885 for commercial follow-up. Keep packing commitments written on the PO.